Privacy Policy
1.
We respect privacy
1.1.
We respect individuals right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat personal information.
1.2.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1998 (Cth).
1.3.
“Personal information” is information we hold which is identifiable as being about a person. This includes information such as a person’s name, email address, or any other type of information that can reasonably identify an individual, either directly or indirectly.
1.4.
We can be contacted for further information about this privacy policy using the ‘Contact Us’ form on our website.
2.
How we collect personal information
2.1.
We collect personal information from individuals in a variety of ways, including when they contact us by email, phone or through our website.
2.2.
By providing us with personal information, individuals consent to the supply of that information subject to the terms of this privacy policy.
3.
What personal information is collected
3.1.
Individuals may provide information such as their name, address, email, telephone number and city to enable us to respond to their query.
3.2.
Additionally, we may also collect any other information individuals provided while interacting with us.
4.
How we use personal information
4.1.
We will use personal information only for the purposes that it is provided. This may include to:
a) respond to an enquiry
b) administer our business
c) improve our products and services
d) communicate with individuals
e) investigate complaints.
4.2.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
5.
Disclosure of your personal information
5.1.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
5.2.
If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.
6.
Security of personal information
6.1.
We have put in place suitable physical, electronic and managerial procedures to protect personal information against misuse, interference, loss and unauthorised access, modification and disclosure.
6.2.
Individuals transmit personal information to us at their own risk. Although we take measures to protect personal information, we cannot guarantee that personal information that we collect will not be disclosed in a manner that is inconsistent with this privacy policy.
7.
Access to personal information
7.1.
Individuals may request a copy of the personal information we hold about them using the ‘Contact Us’ form on our webpage.
8.
How long will we keep personal information?
8.1.
We store personal information for as long as it is needed and to allow us to comply with our legal requirements.
9.
Complaints about privacy
9.1.
If you have any complaints about our privacy practices, please let us know using the ‘Contact Us’ form on our website.
10.
Changes to privacy policy
10.1.
We may change this policy from time to time.
This is the privacy policy of New North Insights Pty Ltd of ACN 675 332 957 (“we”, “us” or “our”).